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    What our customers say


    google Rating
    4.5
    Based on 766 Reviews
    google
    Vinayak Shelar
    2024-04-28

    The best experience we had for the scalp treatment, the results are very good and feel like they eliminated lot of irregularities in the scalp in one session itself. The lady representative- Janne provided guidance and explained each and everything. Will recommend for my friends as well.

    google
    varsha kadam
    2024-04-28

    The services provided by Lara are the best services. I took the scalp treatment and prep and post results we can see the difference a lot. I will recommend the treatment. Please check out with Lara and she will guide you to the best of her.

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    Seow Shin
    2024-04-17

    Very nice scalp and hair treatment. Afterwhich the hair therapist will style your hair. Nice to get monthly pampering

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    Alice Goh
    2024-04-16

    Youki chan很有礼貌, 服务态度很好很细心 有帮助我要的需求,有问必答。

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    Lohes Wari
    2024-04-10

    Came here on a complimentary first trial and eventually bought a promo package. The staffs here are really nice and handled my hair with care. Special thanks to Lara and Janice for making my experience here seamless and nice!

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    Just Fun
    2024-04-10

    Had a hair treatment for the first time and its really good. Ms. Lara scanned and explained very clearly and her service is excellent.... wl come back again

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    herod pizza
    2024-03-29

    Lara and Sammi are very helpful and very friendly

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    Sleepzz
    2024-03-28

    First timer here. Quite interesting to have a close look at the hair roots. Lara explained in details that were easy to understand about my scalp, as well as the process of my hair treatment. Treatment was done by Sammi. Entire treatment felt comfortable, she's gentle with handling (no pain or anything) l. Overall, it's quite a nice experience!

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    Lystra Lim
    2024-03-28

    Great service from Ms Lara... She was very careful about my treatment and gave me plenty of helpful tips to achieve the desired results

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    HUE PING BOON
    2024-03-22

    My consultants is Lara . She is very experienced , gentle and detail oriented which she has explained to me the problems with solution . Clarin did a treatment for me and she is hand on and gentle on my scalp . Thank you for the services , well done .

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    Sasmita Patra
    2024-03-21

    We are very happy with their service. Consultant Lara was very friendly and lovely service by Jenny, Caty and Sammy.

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    Kelly Goh
    2024-03-21

    My experience was good. The consultant Lara explain the details very clearly and the therapist Janice serve me very well. Hope to visit here again.😊😊😊

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    Irene See
    2024-03-11

    Hi! Silver has been my hair therapist since I joined 3 years ago. I like the techniques she does my hair well and I am very happy with the end result. She's patient, knowledgeable and very customer-orientated. Glad to have her as my hair therapist!

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    Trina Soo
    2024-03-07

    Been a client since 2010. Consultant Claris is always very friendly and helps to adjust solution suitable for my scalp. Even though I don’t purchase new packages, they still provide tip top service. And even helps to trim my hair when requested. Counter staff is also very friendly and can remember me whenever I visit.

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    Raen Poon
    2024-03-01

    Great experience & service by Sliver

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    Angie Ng
    2024-02-29

    Silver does her work well. She is able to give me a haircut when I needed it. Most important, she multi-tasked but did not forget to serve me well.

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    Rupawan
    2024-02-29

    Silver is very friendly and helpful. Karen did very nicely for my hair too. Overall, it’s been a good experience here at Oriental

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    tham seng
    2024-01-19

    Suitable for people like wing tai yong to do treatment for his semi bald head

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    Wei Yee
    2024-01-18

    Had a scalp treatment here, and thanks to my advisor Emily. She is very professional and kind, explaining every step and product used. From detoxing, massaging to hair washing, she was very detailed, and I really appreciated the treatment. After the scalp treatment, I can feel that my scalp is very clean and refreshing. Following the scalp analysis, I learned that my scalp is oily, and thanks to this treatment, oil and dead cells are no longer on my scalp. I hope I can grow more hair.

    Very friendly

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    Karina Yong
    2023-12-30

    Good service by supervisor, Carol

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    noor naffissah
    2023-12-22

    Hailey lum is very good and kind.. She is very experienced too..

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    Grace Melody
    2023-12-20

    Hailey Lim is a very good consultant and has been very good in her technique and enthusiam to work and build rapport with customers. I recommend you to look for her when you need a hair treatment consultant.

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    Li Ting
    2023-12-18

    Have a good time at there Rebecca handle my treatment well. As well as with others customers wish to go there again

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    Davina Dahar
    2023-12-16

    Smooth & Pleasant Experience I've been a customer under Oriental Hair Solutions with my consultant Hailey Lim for a few months, and am delighted that the results shown to have greatly improved my hair condition and growth. The salon's ambiance is relaxing, and clean. The staff are warm and amicable making each visit easily a pleasant one. I love walking out of the salon feeling refreshed with my hair nearly styled - really appreciate all the staff for the effort ❤️✨ While the treatments are a hefty investment, the positive changes in my hair's health and appearance make it a valuable and justifiable expense. Thank you to the fantastic team at T1's Oriental Hair Solutions for the wonderful experience!

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    Limcy Morris
    2023-12-16

    Hailey service is good n professional 👍

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    Pris Eng
    2023-12-12

    I recently had the pleasure of experiencing the services provided by the consultant, Ms. Eng. Ms. Eng took the time to explain the recommended treatments and products tailored to my specific concerns. This level of attention and care demonstrated her commitment to providing effective solutions.

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    Filzah Nabilah
    2023-12-12

    Rebecca,she's very good with customers. and handle my treatment well☺️

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    Arlene Camillo
    2023-12-08

    Been going to Hair Solution for like almost a year now. So far it helps treat my hair and the consultant is very helpful and charming. Her name is Hailey. A very accomodating and nice lady. Good job! Thank you for assistance!

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    Venus Tan
    2023-12-08

    Hailey very attentive n patient with my treatment every time I come for my treatment. Would highly recommend her to my friends. Very experienced n will introduce me new treatments that benefit for me. Thanks Hailey for your great help!

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    Tan Lee Long
    2023-12-07

    I've been with Oriental Hair Solutions at Ngee Ann City for many years. The service provided by the staff especially Claris the manager is very friendly and good. Always advised in regards to my hair concern. And also I like her haircut. Will definitely recommend this branch if you have any hair concern.

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    Carol Goh
    2023-12-06

    I felt very comfortable when I was serving by the staff, she is friendly and approachable, I am satisfied the services with Denise and Hailey Lum👍👏

    google
    Jacqueline Hoe
    2023-12-06

    I was served by the staff name Hailey at Tampines 1 outlet. She was very nice & friendly. Will recommend which type of treatment suit me & if got any promotion package also will let me know too. My hair condition also got improvement after a few sessions. My treatment was assisted by the staff name Silver also & she was very friendly too.

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    Yong Jocelyn
    2023-12-06

    Great service and super speedy hair cut! Thank you very much to Regina from Tampines 1!! ❤️

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    Xiao jing
    2023-12-06

    Hailey is very professional and patient. Experienced staff.

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    Lin Charlene
    2023-12-05

    Such a talented and professional hair stylist, Regina! Love the nice highlight hair colour she did for me

    I’ve been a customer with Oriental for more than half decade, Considered a long term customer here whom my consultant Rebecca Tan, she is dedicated to her work and professional. Under her care, I was never worried about my hair condition and my hair style . She will ensure I look good whenever I visit the place and my condition is improving . Thank you so much for Oriental and my consultant Rebecca, my hair condition have improved tremendously! The environment is very comfortable as well after the renovation . And I would recommend you all to find my consultant Rebecca, at Jurong point Boon Lay

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    Tianseng Toh
    2023-12-05

    I started my hair treatment at Oriental Hair Solution Jurong Point about a year ago. My assigned consultant is Rebecca. After a year, there are remarkable improvement observed: the hairs grow significantly and become thicker and denser. Rebecca is very friendly and understands the customer requirement well. She is very passionate and takes pride of her profession. So far pretty satisfied with the services and the results. In a broader sense, the ambience of the salon and the professionalism and attitude of all staff are also very good. Well done!

    google
    Rosmini Ismail
    2023-12-05

    Love the haircut and treatment done by the senior and professional hair stylist Regina. Her hand touch just make it a Magic! Also with my consultant Theresa and receptionist Joey overall is an enjoyable visit to the Oriental Hair Solutions at Tampines 1...

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    Syuen
    2023-11-30

    Thanks to beautiful Ceres and Tiffany for taking care of my hair here in oriental for a few years now🩷

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    Mi Mei
    2023-11-30

    I’ve been coming to Oriental Hair Solutions (Jurong Point Branch) for a 3years now. Have always enjoyed each hair treatment session. My hair is noticeably healthier and hair fall has significantly reduced. Many thanks to Ceres for their help. 😊 Highly recommend

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    Adeline Lim
    2023-11-23

    Jo, Jolly and all the staff at this branch are very professional and friendly in serving the customer on hair treatment. My hair loss issue effectively reduce after going through several sessions with them. Kudos to them!

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    yeo annie
    2023-11-23

    Fenny my consultant. She really look into my hair condition and help me with my oily scalp. And Jolly is very friendly and nice lady. Highly recommend if u have hair problem.

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    Eunice Tan
    2023-11-23

    Jolly很和蔼友善体贴,知道我怕冷,每次都会帮我加被,让我可以很舒服的休息,他的按摩手法超级棒,所以我每次都在过程中睡着了,也睡得非常甜。谢谢Jolly:)

    google
    Carol Wong
    2023-11-23

    I have been going Oriental Hair Solutions for about 1 year or more than a year, I see the difference!! As I always drop a lots of hair. Waking up with a lots of hair on my pillow but after I start going oriental hair solutions it’s really help, I do see the big difference and of coz must consistently go for appointments as for me i go once a week that’s why I see the big difference change. Their service is very good and they are friendly. Jo Chong was my consultant in woodlands oriental hair solutions. Talking to her about my hair problem and advise me what I should do and what’s is good for me in a very professional way. Her service is legit more than 5 stars. She is friendly and good listener this is very important as she know what we need and solve our scalp problem 👍🏻👍🏻👍🏻 Karen is the reception at oriental hair solutions she is very helpful and friendly. Always assist each one of us when we come for our appointment. Emily, Stephanie and Jolly was the one who always do my hair/scalp treatment, their massage is Soo comfortable and professional most of the time I fall asleep 😅😅😅. They are very friendly and awesome!!! So if you really have hair/scalp problem do check them out and listen to what your consultants have advice and follow what they say you will definitely see the difference. Good Luck ☺️👍🏻

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    Yeoh Janie
    2023-11-22

    Good service overall, the staff are friendly and approachable. Both Jo and Jolly are very nice and professional. Truly appreciate for their excellent service. Thank you very much! ❤️

    Very happy with Jolly who has been a great therapist. She's very professional n has being the one helping to cut/trim my hair whenever needed. Highly recommended!

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    Agnes Wong
    2023-11-19

    I went to Oriental Hair Solutions over at Causeway point and Emily was the one who helped me with the treatment. She was very friendly, gentle and professional. In fact, my hair is very hard to manage as it tangled badly. But yet, Emily is very patience in managing my hair. My hair is definitely in good hands when I have her doing the treatment for me. Everytime after my treatment my hair felt silky soft and smooth. Thank you Emily and Jo for always taking good care of my hair.

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    Amy Chen
    2023-11-16

    Fanny、Jolly的服务亲切,让我放松且改善头皮问题,太感谢了

    google
    lisa chee
    2023-11-14

    Ceres has been my hair therapist for the past 8 years.she has done an excellent job on my scalp.she is a professional hair thrapist.my hair is in good condition with her care & patience.I’ll recommend her to other customers.well done Ceres & keep up with the good work👍😊😊

    Our Treatment Approach:

    • Step 1. Analysis
    • Step 2. Treatment
    • Step 3. Follow-Up

    Upon completion of the Hair Questionnaire and detailed analysis of your scalp with our Analysis Scanner, our well-trained professional consultants will formulate your Treatment Programme according to our evaluation of your particular problems, taking into consideration of your health, scalp conditions, stress level, hormonal factors, and hereditary traits. We will then educate you on the best approach to a successful Treatment Programme.

    Once you have your individualised recommended Treatment Programme, your consultant will personally prescribe the concoctions and treatment protocol most suitable for your conditions during each visit.

    Monitoring and adjustments of Treatment Programme. Each case is unique, hence different people react differently to our Treatment Programme. Your scalp will be scanned periodically and your consultant will closely monitor and review your progress, modifying the treatment protocol if necessary so that you will be able to maximize its benefits.

    FAQ

    Is there any hidden charge or other fees involved?

    There’s no hidden charge. Customers will only require to pay for the first trial promotional amount. Other fee(s) may apply if there is a continuation of treatment plan or any other add-on services.

    How long it takes to see results?

    In general, you will notice a better scalp condition after the first session. However, the time it takes to see healthier scalp or hair growth results may vary depending on the cause of your scalp and hair issue as well as individual factors such as heredity and treatment response.

    Consistency in using the chosen treatment and following our hair specialist’s recommendations is crucial for achieving the best possible outcome and we will provide personalized guidance based on your scalp condition.

    How long does each session take?

    About 1 to 1 and a half hours.

    Will I need to sign a package after the trial session?

    There is strictly no obligation to sign any package after the trial session. The trial session allows you to feel and experience our scalp treatment. Our hair specialist will also assess your scalp response to the trial, discuss your goals, and advise a treatment plan tailored to your needs if required.

    Is there a minimum age to qualify for the promotion?

    Promotion is applicable to first time customers aged 21 years and above.

    How do I redeem my trial session? May I bring a friend along?

    Strictly by online submission only; Walk-in and/or call-in are not acceptable. Our Customer Service Officer will get in touch with you within 3-5 working days to fix an appointment.

    You may book an appointment together with your friend* to enjoy our first trial promotion.

    *For first time customers only.

    Why do I need to book an appointment?

    Booking an appointment ensures you to have your preferred dedicated time slot, avoiding unnecessary waiting time and prevents disappointment due to fully booked schedules at the salon.

    What do I get from the First Trial?

    Our Trichologist-Trained certified hair practitioners will provide a scalp analysis to assess your specific scalp condition. We will customized a treatment that addresses your scalp issues and needs. The trial session allows you to feel the experience and effectiveness of the treatment.

    Is the scalp treatment safe?

    It is generally safe as we use natural herbs in all our scalp treatments and home care products.